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Comment on 5 Ways Hotels Plan to Use Social Media & Review Analytics to Grow...

Excellent point about how the analytics are only able to provide return when acted upon. All of the data in the world is useless unless it is used and integrated into business plans.

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Comment on Online Review and Reputation Management Trends for Hotels in 2012...

Very good and interesting too.

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Comment on Online Review and Reputation Management Trends for Hotels in 2012...

Very good and interesting too.

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Comment on Social Media & Crisis Management Webinar – Answers to Your...

Thank you for the invitation to participate, it was a real fun experience. I hope our insight is useful to many and I’d be happy to answer any further comments. Best regards from Cancun, Camilo Olea

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Comment on Social Media & Crisis Management Webinar – Answers to Your...

Thank you for the invitation to participate, it was a real fun experience. I hope our insight is useful to many and I’d be happy to answer any further comments. Best regards from Cancun, Camilo Olea

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Comment on Cornell Hospitality Research: Online Reputation Directly Affects...

[…] 98% of properties say that online reviews are important for driving bookings, making reviews one of the most trusted sources for hotel information. Reference – Another reference […]

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Comment on Cornell Hospitality Research: Online Reputation Directly Affects...

[…] 98% of properties say that online reviews are important for driving bookings, making reviews one of the most trusted sources for hotel information. Reference – Another reference […]

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